Ahoy Digital

Terms and conditions

These Terms and Conditions (“Terms”) govern your use of our website and the purchase of digital products from our store. By accessing our site and/or purchasing from us, you agree to these Terms. Please read them carefully before placing an order.

1. General Information

  • Our website is powered by WordPress and WooCommerce, which provide the platform that allows us to sell digital products.
  • Throughout the site, the terms “we”, “us” and “our” refer to Ahoy Digital.
  • We reserve the right to update, change or replace any part of these Terms at any time by posting updates on this page.

2. Digital Products Only

  • All products available on this site are digital products/goods.
  • No physical items will be posted. Products are delivered electronically via email or secure download link after purchase.

3. Licence and Use

When you purchase a digital product, you are granted a non-exclusive, non-transferable licence for personal use only.
You must not:

  • Share, resell, rent, or distribute the product to others.
  • Upload it to file-sharing websites or allow third-party access.
  • Claim the product as your own or use it for resale purposes.

All content, files, designs, templates, and materials remain the intellectual property of Ahoy Digital and are protected by copyright law.

4. Refunds and Returns

  • Due to the digital nature of our products, all sales are final.
  • We do not accept cancellations, refunds, or exchanges once a purchase has been completed and the product has been delivered.
  • If you experience issues with your download or believe you have received the wrong file, please contact us and we will assist you.

5. Delivery

  • Digital products are delivered immediately after successful payment. Delivery will be via download link on the order confirmation page and/or an email sent to the address provided at checkout.
  • If you do not receive your files within 24 hours, please check your spam/junk folder first before contacting us.

6. Payments

  • Payments are processed securely via our chosen payment gateways (such as PayPal, Stripe, or others).
  • WooCommerce does not store your complete payment details. All transactions are encrypted and processed in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).

7. Cookies

Our website uses cookies to enhance your browsing experience and support the functionality of the store. Cookies may be used for:

  • Remembering items in your cart.
  • Keeping you logged into your account.
  • Analysing website traffic (e.g. Google Analytics).
  • Processing secure payments (e.g. PayPal, Stripe).

You can manage or disable cookies in your browser settings, though some features of the site may not function correctly without them.

8. Limitation of Liability

  • We are not responsible for any incompatibility between our digital products and your device, software, or operating system.
  • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms or your purchase, please contact us: support@ahoydigital.co.uk.